The Salesforce Cloud platform has become a global success due to its ability to transform the value chain and information systems of businesses. Our teams help you to harness its full potential and increase your competitiveness and operational efficiency.
Design and integration of your Salesforce applications
Our consultants work with you throughout your Salesforce projects, from defining your needs through to change management support:
- Analysis and prioritization of your business and operational needs
- Advice and choice of Salesforce components to deploy
- Definition of your new processes, configurations and settings
- Integration into your information system
- Change management and training to secure buy-in and application adoption
Expertise in all Salesforce components
Our teams have skills and expertise in all the components of the Salesforce platform:
- Sales Cloud: customer relationship management (CRM) and sales force automation
- Services Cloud: customer support and call center management
- Marketing Cloud: personalization of the customer relationship and journey, lead generation and nurturing
- Community Cloud: collaboration of employees, customers, partners, suppliers and retailers
- Commerce Cloud: design of B2B online sales applications
- App Cloud: development of cloud-native business applications
- Einstein Analytics: Business Intelligence, IoT and artificial intelligence
Our strengths
- End-to-end support
- Proven expertise in solutions integration
- An agile approach involving an initial scoping phase followed by iterative phases
- The firm belief that the tool does not do everything and that it is your teams who will make the change, thus needing support
