Digital omnichannel retail: Facing up to the challenge of scale

30/06/2021 | Christophe Raschetti

The digitization of retail has grown well beyond the confines of e-commerce. As today’s brands seek to offer customers a smooth, total experience across all physical and digital channels, they need to scale up a digital strategy that, in many cases, is the product of trial and error.

Pharmaceutical logistics: digital technology for improved traceability and patient care

22/04/2021 | Luca Proietto

The fight against counterfeiting, quality control and drug identification and authentication are long-standing concerns of the pharmaceutical industry. Although traceability has long been operational in this sector, digital technology now makes it possible to go even further with efforts to secure the supply chain and even to provide patients with additional services.

Low-code/no-code platforms: accelerating digital transformation

18/03/2021 | Olivier Eyraud

Low-code/no-code platforms, which allow users to design their own business applications, offer the potential to accelerate digital transformation. But in what contexts are these platforms recommended? Are they suited to all circumstances? And what governance and support role should IT departments play?

Lockdown 2.0: Crisis, Governance, and Management

02/12/2020 | Nicolas Odet

This year’s successive lockdowns, and the associated switch to remote working, have provided revealing insights into organizations’ governance and management styles, and into industrial relations more generally. Alongside remote collaboration tools, transparency and trust remain by far the most important predictors of organizational agility and resilience.

In manufacturing, the subscription business model is shaking up information systems

25/11/2020 | Thomas Costes

Manufacturers are following the lead of tech companies and switching from a product- to a user-oriented approach by adopting a subscription business model. But as industry seeks to monetize product-related services, organizations will also need to rethink their information systems—starting with the basic system architecture. 

Operational excellence in times of global crisis

18/11/2020 | Nicolas Odet

This year’s lockdowns have placed immense strain on information systems, posing new challenges for operational excellence without seeking to build innovation on shifting sands. In just a few short months, circumstances have prompted organizations—and IT departments—to completely rethink their priorities.

What value can digital twins bring?

04/11/2020 | Sébastien Gagelin

Digital twins might sound like something out of science fiction, but they’re already being used in a wide range of applications. The technology can help to eliminate costly and frustrating gray areas—provided it’s applied to suitable projects and backed by the right software and infrastructure.

Logistics and stores: a two-way learning process?

28/09/2020 | Florian Sauvage

During the COVID-19 lockdown, retailers had no option but to make organizational changes—as best they could—to continue serving consumers while complying with government guidance. These changes had substantial knock-on effects across logistics, transport and store operations. Nowhere else was this shift felt more keenly than in stores. What were once points of sale where customers flocked for i...

Retail outlet logistics management: Insights from Avenir Logistic Conseil

08/09/2020 | Sébastien LEON

Avenir Logistic Conseil has served as a partner integrator for Hardis Group’s Reflex suite since 2008, covering the Indian Ocean, West Indies and East Africa region. The firm was among the first to deploy Reflex In-Store Logistics, our logistics management system for retail outlets, for Decathlon, Mr.Bricolage and KDI Davum in Réunion. Sébastien Leon, founder of Avenir Logistic Conseil, shares ...

Clarity of vision and cooperation: the keys to supply chain resilience

02/09/2020 | Nicolas Gallée and Florent Boizard

In today’s globalized world, supply chains are increasingly vulnerable to disruptions. Building resilience to outside shocks requires businesses to gain clarity of vision all along the supply chain—from end to end—and to cultivate relationships of deep trust with their partners.