Expert opinions
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What value can digital twins bring?
04/11/2020 | Sébastien Gagelin, Expert en data intelligence, Hardis Group
Digital twins might sound like something out of science fiction, but they’re already being used in a wide range of applications. The technology can help to eliminate costly and frustrating gray areas—provided it’s applied to suitable projects and backed by the right software and infrastructure.
Logistics and stores: a two-way learning process?
28/09/2020 | Florian Sauvage, Solutions Consultant, Hardis Group
During the COVID-19 lockdown, retailers had no option but to make organizational changes—as best they could—to continue serving consumers while complying with government guidance. These changes had substantial knock-on effects across logistics, transport and store operations. Nowhere else was this shift felt more keenly than in stores. What were once points of sale where customers flocked for i...
Retail outlet logistics management: Insights from Avenir Logistic Conseil
08/09/2020 | Sébastien LEON, founder of Avenir Logistic Conseil
Avenir Logistic Conseil has served as a partner integrator for Hardis Group’s Reflex suite since 2008, covering the Indian Ocean, West Indies and East Africa region. The firm was among the first to deploy Reflex In-Store Logistics, our logistics management system for retail outlets, for Decathlon, Mr.Bricolage and KDI Davum in Réunion. Sébastien Leon, founder of Avenir Logistic Conseil, shares ...
Clarity of vision and cooperation: the keys to supply chain resilience
02/09/2020 | Nicolas Gallée and Florent Boizard, Business Consulting Director and Supply Chain Solutions BU Manager, Hardis Group
In today’s globalized world, supply chains are increasingly vulnerable to disruptions. Building resilience to outside shocks requires businesses to gain clarity of vision all along the supply chain—from end to end—and to cultivate relationships of deep trust with their partners.
Drive-through collection points and dark stores: The time has come to industrialize (logistics) processes
03/06/2020 | Pauline Poissonnier, Reflex Solutions Manager, Hardis Group
The Covid-19 pandemic has seen online demand for fast-moving consumer goods go through the roof, with customers picking up their purchases from drive-through collection points or opting for home delivery. Once the crisis abates, maintaining this level of demand will require organizational changes, by food and non-food retailers alike, in order to enhance the customer experience, optimize resour...
Managing e-commerce returns: six tips for more efficient logistics
27/05/2020 | Romain Louis, Product Manager, Hardis Group
Almost all retailers offer a return service for items purchased online, and many use the option as a selling point. Although the service is popular with consumers, it can be a real headache for retailers, with significant logistics costs. Return management is also a vital part of the customer experience. This article explores six tips for efficient, low-cost management of return-related logisti...
What does the future hold for legacy AS/400-IBMi systems?
13/05/2020 | By Vincent Amet and Laurent Coutellec, Practice Managers, IS Transformation, Hardis Group
At one point, we thought we’d seen the end of AS/400-IBMi systems, sacrificed on the altar of modernization. But that view underestimated just how robust, reliable and secure these systems can be—and how they can create business value. Here, we examine why legacy systems remain central to the digital transformation of business, and what role they will play.
Will we all, insiders included, be consultants by 2030?
17/04/2019 | Expert opinion - Philippe Le Gloahec, Consultant Manager, Hardis Group
Will we all be consultants by 2030? This is a big question that has come up time and again in recent years. But it isn't always framed in the right way. The real issue isn't about employees' status or the supposed end of employment contracts, but rather about the future of organizations and the role that their members play-both within and outside.
Omnichannel logistics: a marriage of convenience between stores and e-commerce firms
20/02/2019 | Expert opinion - Pauline Poissonnier, pre-sales consultant, logistics solutions, Hardis Group
With omnichannel logistics, retail outlets and e-commerce firms are pooling their traditional strengths to address the challenges they face. As stores become local warehouses, they need to be better organized and improve how they work.
No artificial intelligence without collective intelligence
09/01/2019 | Expert opinion - Philippe Le Gloahec, Consultant Manager, Hardis Group
Artificial intelligence is a source of uncertainty, fear and enthusiasm. But whatever we think of AI, its march will continue at pace in the coming years. So now is a good time to think again about how organisations can develop collective intelligence.