Fabien Guerrero has been appointed Reflex Customer Sales Manager. He will work under the direction of Pauline Poissonnier, Sales Director France, to increase sales activity and consolidate the customer portfolio on the French market. 

Grenoble, February 5th, 2025 – Reflex, Hardis Group’s business unit specialized in supply chain software, announces the appointment of Fabien Guerrero to the position of Sales Manager. In this role, he will be responsible for developing sales in France, and helping customers to leverage the full functional potential of the Reflex software suite. 

Building customer loyalty and satisfaction 

Fabien Guerrero will manage a team of around ten account managers. His main missions are to develop sales with existing customers in France, to support his team in achieving their objectives, and to collaborate with other Reflex departments, particularly those in charge of run operations and support, in order to guarantee customer satisfaction. He will report to Pauline Poissonnier, Sales Director since early 2023. 

A supply chain expert

Fabien Guerrero has nearly 25 years’ experience in developing sales of technological solutions for logistics, in particular voice preparation solutions. Before joining Hardis Group, he held a number of sales and marketing management positions in companies in the sector, including Körber Supply Chain, Voiteq, Zetes Goods ID and Psion. Fabien Guerrero, who began his career as a developer, completed his training at EM Lyon, where he obtained a Master’s degree in Management of Operational Units. 

We are delighted to welcome Fabien Guerrero to our Reflex sales team. His in-depth supply chain expertise and proven business development experience will be major assets in strengthening our relationships with our clients and developing our presence in the French market.

Pauline Poissonnier, Reflex Sales Director in France

The IT transformation consulting and digital services company announces the launch of a dedicated cybersecurity business unit. The new entity’s offering encompasses everything from auditing and consulting through to expertise and managed services.

Grenoble, January 29, 2025 – Hardis Group, a French consulting and IT services company, Salesforce pure player, and logistics software publisher, announces that it has launched a cybersecurity business unit. The new entity, headed by Yannick Parrain, reflects the company’s ambitious growth strategy in this area.

Since 2018, Hardis Group has offered managed cybersecurity services through its Security Operations Center (SOC), which is based in France. Over the years, the company has steadily built out its portfolio of services. It has now created a dedicated unit, with a team of around 30 people, to take this aspect of its business forward.

The new business unit offers three types of services:

We support our customers in five key areas: data, AI, cloud, digital responsibility, and cybersecurity. The new cybersecurity unit will help us rapidly scale up this aspect of our business in the years ahead. We’re looking to hire dozens of cybersecurity experts and we aren’t ruling out pursuing external growth opportunities in this area.

Nicolas Odet, President of Hardis Group

Grenoble, October 21, 2024 – Reflex, a Hardis Group business unit specialized in supply chain software, announces that Juinsa, a Spanish importer and distributor of home products, has deployed its Reflex WMS warehouse management system as it looks to optimize its logistics processes, boost productivity, and raise the bar for operational performance.

Over 55,000 items distributed throughout Spain and the rest of Europe

Juinsa was founded in 1970. Initially a distributor of toys, the group has gradually expanded its catalog over time. Juinsa’s five companies manage 10 brands, offering an extensive range of home products from decorative items to kitchenware and dress-up costumes. Each year, the group imports around 6,000 containers from South-East Asia and distributes a catalog of 55,000 items to more than 10 million households in Spain and across Europe.

In 2023, Juinsa posted revenues in excess of €65 million. Although the Spanish market accounts for the majority of the group’s business, recent years have seen significant growth in sales in Portugal, France, Italy, Germany, Romania, Poland, and the United Kingdom.

Juinsa employs 300 people across six logistics centers and 15 secondary warehouses—spanning 150,000 sq. m in total—from where it makes over 100,000 shipments each year.

A new WMS to optimize logistics operations

Two years ago, Juinsa embarked on a project to optimize its logistics operations. As part of this process, the group decided to deploy a new warehouse management system, replacing an old piece of software that was difficult to maintain and could only be upgraded with specific developments. Juinsa opted for Reflex WMS because it met all of the group’s functional requirements without the need for extensive customization, and because it would support the rollout of new strategies for optimizing incoming and outgoing goods flows.

“Reflex WMS is a powerful piece of software that’s incredibly easy to use,” said Manuel Córdoba, Project Manager and Head of Continuous Improvement at Juinsa. “It met all our functional requirements right from the outset, and we’ve been able to roll out new logistics strategies and major operational changes.”

Major productivity and quality gains

For Juinsa, productivity hinges on effective task scheduling and execution, risk reduction, and improved working conditions. The deployment of Reflex WMS has delivered substantial performance gains in many areas, from improved operational processes to minimized order-picking errors and stock discrepancies, as well as optimized incoming and outgoing goods flows. Moreover, operators now follow more guided procedures and their movements are reduced, and inter-site replenishments are managed more effectively.

“We’ve seen real gains in terms of productivity and quality, especially in the picking zone,” said David García, Team Leader and Reflex Product Owner at Juinsa. “These improvements have led to a steep fall in customer complaints. We’re now able to monitor stock levels in real time, with end-to-end traceability for all goods.”

“We worked closely with the Reflex consultants from the very start of the project,” added Garcia. “They helped us configure the WMS and trained us to use it. Over time, we gained a deeper understanding of the software and learned how to configure it ourselves—to the point where we no longer require outside support.”

“The Reflex team provided solutions tailored to our needs, advised us, and shared information clearly and transparently,” said Córdoba. “Their input was instrumental to the success of this ambitious project, which involved logistics, IT, maintenance, and other internal departments, and has resulted in major changes to our physical and digital processes. The gains Reflex WMS has delivered have vastly exceeded our expectations.”

As well as boosting quality and productivity, Reflex WMS has significantly reduced reliance on team leaders for seamless, efficient order-picking. Implementation and maintenance costs have also fallen sharply now that Juinsa has a single, scalable tool for managing all its warehouses and operations without the need for custom developments.

Since beginning its gradual migration to Reflex WMS, the logistics provider has observed various improvements, including productivity gains in e-commerce order picking, and optimized pick execution and scheduling. 

Grenoble, November 27, 2024 – Reflex, a Hardis Group business unit and a leading provider of supply chain software, announces that Denjean Logistique, a major logistics provider in the Occitanie region of southwest France, has opted for Reflex WMS as its warehouse management solution to support its growth and optimize its logistics operations.

Addressing new needs and challenges 

Logistics provider Denjean Logistique, part of Groupe Denjean, has experienced steady business growth since its inception in 2001, and is now one of the leaders in its field in southwest France. The company has 10 warehouses spanning in 228,000 sq. m in total, serves 70 customers, employs over 300 people, and posts annual revenues of €40 million. 

In 2022, in a move designed to address evolving needs and challenges, Denjean Logistique opted to roll out Reflex WMS for its customers without their own warehouse management software. Having explored several off-the-shelf options, the company chose Hardis Group’s solution after being impressed by its robust, feature-rich design, its upgrade roadmap, and the attentive, agile support offered by the Reflex team to assist with the rollout of the new WMS. “I’d already deployed Reflex WMS at a previous company, so I was familiar with both the application and the team behind it,” said Benoît Leclerc, Managing Director of Denjean Logistique. Laurent Dupos, Process Director at Denjean Logistique, added: “Other decisive factors included Reflex’s e-commerce flow management features—where our previous application fell short—and the APIs available as standard.” 

Gradual migration to Reflex WMS

Denjean Logistique began gradually migrating to Reflex WMS in 2022. To date, 75% of its customers have been successfully switched over to the new software, with the company taking a case-by-case approach tailored to each customer’s specific logistics and IT environments. “The application is interfaced with various systems, including our customers’ ERP systems and our own TMS,” said Dupos. “Our staff have been trained to use Reflex WMS and can now deploy the software without outside support.” 

In the first phase, Denjean Logistique is focusing on migrations with a like-for-like scope. “We’ll be focusing on process optimization from 2025,” said Leclerc. In the future, the logistics provider plans to explore the option of rolling out new features such as the voice picking module to boost operator efficiency, and the Visibility solution, to share information with customers in real time. 

Gains already achieved 

Denjean Logistique has already observed substantial gains since deploying Reflex WMS. The application’s dedicated e-commerce picking features have boosted productivity by allowing the company to implement a new mass collection and deconsolidation process. Time-consuming tasks that were once performed manually, such as pick execution and scheduling, are now automated. And the application’s stability has been substantially improved through regular updates. 

Overall, Denjean Logistique is satisfied with its decision to opt for Reflex WMS, which has not only boosted operational efficiency, but also paved the way for further business growth. 

Grenoble, Milan, April 23, 2024 – Hardis Group, a French consulting and IT services company, Salesforce pure player, and logistics software publisher, announces that it has acquired a majority stake in Hardis Italia, an integrator partner for its Reflex software suite founded in 1995. The deal, which is fully aligned with Hardis Group’s international expansion strategy, sees the creation of a new Italian subsidiary based in Milan. It follows similar moves in Spain (2017), the Netherlands (2018), and Poland (2021). 

Italy, an extremely buoyant market

The analyst firm Gartner has recognized Hardis Group as one of the major WMS vendors in Europe for its Reflex WMS software. Its Reflex business unit, which publishes logistics management software in SaaS mode, serves over 450 customers in 25 countries.

Hardis Group has opted to open a new subsidiary in Italy on account of buoyant business conditions in the country, especially in the process digitization and e-commerce segments. It is also aiming to build on Hardis Italia’s solid foundations, including its team of Reflex-trained logistics experts offering an end-to-end local service (consulting, development, and support), as well as its established base of major customers across various sectors including manufacturing, luxury goods, and logistics services. The move aligns with Hardis Group’s triple objective of offering local support to Italian enterprise users of its Reflex suite, supporting its international customers with multi-country deployments of its applications, and winning new business.

We are targeting a threefold increase in sales in Italy over the next two years. We can build on strong foundations, an expert team, and an established customer base across sectors such as luxury goods, fashion, retail, logistics services, and agrifood.

Nicolas Odet, President of Hardis Group

Leadership team and new hires at Hardis Italia

Hardis Group Italia will be led by a two-person team:

Hardis Italia and Hardis Group share a long and successful history. I set up the company in 1995 to bring our partner’s software solutions to the Italian market. This new phase is a natural step forward, signaling ambitious and exciting times ahead for Hardis Italia, Reflex, and our teams.

Achille Sordi, founder of Hardis Italia

Hardis Italia will double its workforce over the next two years to support its growth. The company, which currently employs around 15 people, is actively seeking technical and functional consultants, project managers, developers, and a head of marketing.

Grenoble, March 14, 2024 – Hardis Group, a consulting and IT services company, Salesforce pure player, and logistics software publisher, announces that it achieved €186.6 million in consolidated revenue in 2023, up from €156 million in 2022. The Group now employees 1,700 people, with 260 of its employees located outside France. In 2024, Hardis Group is targeting organic growth of 10%, will add 380 new hires to its workforce, and will celebrate 40 years of profitable growth.

Growth across all business lines in 2023

In 2023, Hardis Group achieved revenue growth across its three major business lines: IT services (14%), Salesforce integration (60%), and logistics execution software (16%).

A detailed breakdown for the Group’s IT services business line is given below:

Turning to the Group’s logistics software business line, sales of the SaaS version of Reflex WMS jumped by 175% in 2023. Also last year, Reflex launched in Google Cloud, and the Group’s subsidiaries outside France—in the Netherlands, Spain, and Poland—achieved growth of 63%.

We are seeing strong growth in the areas we have identified as priorities in our new strategic plan: public cloud (Google Cloud and Microsoft Azure), data (especially with Talend and Snowflake), and multi-country deployments of Reflex WMS and Salesforce.

Nicolas Odet, President of Hardis Group

Passing the €200 million mark in 2024

Despite an uncertain economic and geopolitical environment, Hardis Group’s management is targeting 10% organic growth in 2024. Highlights of the year are expected to include:

2024 is the first year of our new three-year strategic plan, through which we are aiming to consolidate our leading position across our various business lines, including by moving into new countries, by expanding our data, AI, and security offerings, and by making targeted acquisitions.

Yvan Coutaz, Managing Director of Hardis Group

To help it achieve these goals, Hardis Group will add 380 new hires to its workforce and continue investing in developing its employees’ hard and soft skills. “Some 300 employees received training in software eco-design and digital accessibility in 2023,” said Coutaz. “In 2024, we will continue building our employees’ digital responsibility skills and develop new training modules on generative AI, automation, and cybersecurity.”

“Our 2023 results are testament to our dedicated, ambitious people” said Odet. “We look forward to celebrating the Group’s 40th anniversary with them in June 2024.”

Hardis Group has unveiled a vast recruitment plan to supports its ambitious expansion plans in France and worldwide, as it looks to achieve organic growth of 10% in 2024:

Grenoble, February 15, 2024 – Hardis Group, a consulting and IT services company, Salesforce pure player, and logistics software publisher, has unveiled its recruitment plan for 2024. The group, which currently employs 1,700 people, including 260 outside France, will add 380 new employees to its workforce in 2024.

57% of new roles in the Auvergne-Rhône-Alpes region, and over 11% outside France

In 2023, Hardis Group posted consolidated revenue of €190 million (provisional data), up 22% relative to 2022. In line with its target of achieving 10% organic growth in 2024, the group plans to hire 380 new employees this year.

Our ongoing growth strategy is built around two priorities: maintaining our strong local roots in the Auvergne-Rhône-Alpes region, our traditional heartland, and bolstering our position in Europe, especially for our Reflex software publishing business, In France, we’re recruiting people with the right skills and background to grow their careers internationally should they wish. More than 30 nationalities are already represented in our workforce.

Nicolas Odet, President of Hardis Group

Sought-after tech skillsets

Across its various business units, Hardis Group is actively seeking to recruit development engineers, system and network engineers and developers, DevOps engineers, product owners, infrastructure consultants, test automation engineers, IT project managers, solution consultants, support technicians, public cloud experts (especially Google Cloud and Microsoft Azure), database administrators, architects, business analysts, and experts in data, artificial intelligence, and cybersecurity.

Training and internal job mobility

The Hardis Group Academy reflects the group’s ongoing and active commitment to staff training, with an emphasis on skills development and internal job mobility.

Our training programs are geared toward developing our people’s hard and soft skills, Last year, we launched a course on digital responsibility. Some 300 people completed training on best practice in eco-design and digital accessibility. In 2024, we’ll add new sessions on three major technology trends: generative AI, automation, and security.

Yvan Coutaz, Managing Director of Hardis Group

Internships, work-study placements, and partnerships with schools and universities

As is the case each year, Hardis Group expects to welcome around 50 people on internships and work-study programs, most of whom will come from partner schools and universities including INSA Lyon, the MIAGE program at Université Grenoble Alpes and Nantes Université, IMT Atlantique, Epitech, Grenoble Ecole de Management (GEM), coding school 42 Lyon Auvergne-Rhône-Alpes, Simplon, and Campus Numérique.

Grenoble, Warsaw, November 15, 2022 – Hardis Group, an IT consulting and services company and Salesforce and Workplace from Meta integrator, is acquiring Cloudity, a company specialized in digital transformation and a Salesforce solutions integrator, headquartered in Warsaw, Poland, with offices in Berlin, Germany and Stockholm, Sweden.

Since its creation in 2014, Cloudity has helped more than 400 companies in 26 countries with their digital transformation projects using Salesforce solutions (CRM, Tableau, Mulesoft and Slack). The company is targeting revenues in excess of €10 million in 2022—a more then 50% increase relative to 2021—and has 200 employees based in Poland, Germany and Sweden.

Hardis Group has operated in the Salesforce solutions integration market since 2017. This line of business has developed strongly since its creation, both organically and through external growth. This new acquisition, which comes a few months after the addition of Carrenet to the group, is coupled with the creation of a dedicated Salesforce solutions integration structure. Operating under the Cloudity brand, this new entity now has 350 Salesforce specialists. Its president is Nicolas Odet, also president of Hardis Group, and it is headed by Karim Ogbi, who had been in charge of Hardis Group’s Salesforce and Digital Workplace business unit since 2018.

With this new acquisition and the creation of this entity, we are becoming a major Salesforce integrator in Europe. We will exceed €28 million in revenue for this activity this year and are targeting 30% growth for 2023

Nicolas Odet, President of Hardis Group and Cloudity

Over the past eight years, we have experienced rapid growth, allowing Cloudity to support the digital transformation of hundreds of customers and built the careers of numerous employees. From our very first interactions with Hardis Group, we realized the partnership was right because we shared the same values: a commitment to customers, a focus on people and a clear ambition to grow. We are confident that the merger with Hardis Group will allow Cloudity to accelerate future growth and achieve our goals together

Pawel Sobczak, co-founder of Cloudity