Solution Consultant OMS

Hardis
Supply Chain has developed an Order Management solution for retailers: Hardis
OMS.
Hardis OMS is the focal point in the digital commerce landscape of our
customers. As a Solution Consultant, you play a key role in translating
business requirements into successful implementations and guiding customers
throughout the project lifecycle.

You will
prepare and implement the first French OMS customer onboarding!

If you enjoy working at the intersection of business and technology,
collaborating with customers and internal teams, and taking ownership of
implementations from analysis through go-live, we would love to connect with
you.

English CV

Main missions

 
Project implementation

  •  
    Lead or support the implementation of customer solutions from analysis through go-live
  • Coordinate implementation activities and ensure alignment between customer expectations and project scope
  • Identify risks, dependencies and potential roadblocks early, and take ownership of implementation progress to drive success
  • Ensure implementation activities are performed in line with our information security policies
  • Build and maintain strong customer relationships through clear communication and professional follow-up

Solution design

  • Translate customer requirements into functional solution designs
  • Advise customers on best practices, standard functionalities, and optimal system setup
  • Identify gaps between business requirements and standard solution capabilities, and propose suitable alternatives and product improvements
  • Work closely with technical and functional specialists to validate and implement proposed solutions

Participate in project go-lives

  •  
    Prepare and execute testing activities together with the customer and internal stakeholders
  • Participate in and coordinate important go-lives and support both the customer and project team

Who do you work with?
Internal

  •  
    (Project) managers & consultant team
  • Product management
  • (Pre-)sales
  • Technical experts (developers)
  • Operations

External

  •  
    Customer & project team
  • Implementation partners

Follow the
rules and procedures defined by the Information Systems Security Policy (ISSP)
to ensure information security and data protection, particularly within the
framework of ISO 27001 certification. 

Why join us?
You will join a growing business unit of over 25 colleagues, where
collaboration, ownership, and personal impact are highly valued. The size of
the team allows you to quickly take on responsibilities, make a visible
contribution, and accelerate your professional growth.
At the same
time, you benefit from the strength and scale of a larger international group,
offering extensive training, knowledge-sharing, and career development
opportunities.
We foster a
strong team culture with regular team events and plenty of opportunities to
connect with colleagues.

Profile required

We find it important that you are customer-oriented, that you have a professional and academic educational background (HBO/WO) and are driven to work in a dynamic project environment.

ENGLISH CV

You are analytical, solution-oriented, and enjoy translating customer requirements into practical solutions while collaborating closely with both customers and internal teams.

Knowledge of and/or affinity with

  • software implementation projects and customer-facing environments
  • Experience with retail / e-com and/or supply chain is a preference
  • application integrations, APIs and cloud technologies
  • the business process surrounding order management
  • project collaboration tools (such as JIRA)

You are/have

  • analytical, solution-oriented and think outside the box
  • good and professional communication skills, both verbal and written
  • a professional and academic educational background (HBO/WO)

Languages
Full working proficiency in English
Proficiency in Dutch and/or French is a plus


At Hardis Group, we foster an environment where everyone can truly be themselves : convinced that diversity of backgrounds and profiles is a strength, we carefully review all applications with an inclusive and respectful approach toward each individual.

Hardis Supply Chain

Permanent employement contract

LILLE

Supply Chain

Why us?

At Hardis Group, we accelerate the sustainable transformation of commerce and the supply chain through cloud technologies and our diverse expertise: consulting, IT services, Salesforce integration, and logistics software development. In Europe and internationally, our 1,700 employees are dedicated to engaging and impactful projects for our clients.

Since 1984, we have fostered conviviality, authenticity, and a strong sense of teamwork. We encourage your initiatives by bringing them to fruition and invest in your skill development, notably through the Hardis Group Academy. We trust our teams, ensuring everyone fully benefits from their experience with us.

Our company’s CSR strategy is built around three pillars: diversity and equal opportunity, inclusion through education, and reducing the environmental footprint of our activities and those of our clients, particularly by promoting responsible digital practices.