Data
Data and computing share a common history. In the early days of the digital age, when the first computers emerged, people collected and stored data without a thought for the future although they were aware of its potential value. Things then changed with the advent of more powerful processors and larger storage capacity. Data through analytics, forecasting and, more recently, prediction has become a key input for informed decision-making and strategic guidance. And with big data, machine learning, and generative AI, we’ve come to learn that data has a lot more to offer than first thought.
At Hardis Group, we see each data project as an opportunity to blend technical expertise with strategic ambition, drawing on synergies between our three business lines: an IT services company, a logistics software publisher, and a Salesforce integrator. This multidisciplinary approach is what allows our customers to make the most of their data securely and with maximum availability so they can look ahead with confidence.
Hardis Group: Leveraging data expertise to support strategic vision
Our strength lies in the close links between our three entities, which combine solid infrastructure and effective data governance, advanced software applications for optimized supply chain operations and flow visibility, and CRM integration expertise for a unified customer overview and actionable insights.
Through this multidisciplinary approach, we help transform data into a strategic asset that customers in the sectors we serve can use to address their complex challenges. Together, our three entities leverage their expertise to help our customers remain agile and grasp market opportunities.
Digital Services :
Transforming your operations through data
Turning data into a real asset involves building solid foundations. At Digital Services by Hardis Group, we support our customers in taking this important first step with a comprehensive solution covering strategy, deployment, and everything in between. Driven by a resolutely business-oriented focus, we help companies structure and exploit their data in pursuit of their goals.
- Develop data management policies focused on quality, security, and compliance as part of your governance strategy.
- Pull together unified data, all in one place, with data platforms that transform raw data into actionable insights and optimize your processes.
- Develop cloud infrastructure to support your data projects.
- Get comprehensive support throughout your digital transformation for a seamless shift to a data-driven model.
Reflex :
Unleashing the potential of data for the supply chain
Reflex takes a data-driven approach to supply chain optimization, seeking to maximize the impact of data and build on the foundations laid by Digital Services. With a strategic approach to leveraging data, Reflex raises the bar for visibility, responsiveness, and performance, helping businesses track their operations, synchronize their flows, and anticipate market fluctuations.
- Improve traceability to gain a comprehensive overview of your flows, prevent disruption, and react quickly when needed.
- Turn data into actionable insights and make the right decisions with real-time analytics.
- Connect your systems together for seamless integration and streamlined process coordination.
- Adopt smart resource management practices to optimize inventory and processes, reduce costs, and boost performance.
Cloudity :
Harnessing the power of data for smarter customer relations
Data doesn’t just have the power to transform internal operations. At Cloudity, we help our customers leverage their data to reshape customer relations. Drawing on Hardis Group’s multidisciplinary expertise, we support companies in structuring and exploiting their customer data, giving them the insights they need to predict emerging expectations and boost satisfaction. Adapt the solution to your needs, and shift to a unified data management model to stay ahead of changing customer demands and raise the bar for satisfaction.
- Pull together information in one place for instant access to unified data and streamlined decision-making.
- Keep your data reliable and compliant to maintain high quality standards and support your governance strategy.
- Get a 360° customer view so you can personalize your interactions and gain a deeper understanding of your customers.
- Use advanced analytics and reporting tools to generate detailed insights and guide your strategies and actions.
Data in action
Transport & Logistics
Warehouse Operations
Analysis of warehouse operations data to optimize internal flows, reduce order processing times, and improve stock organization.
Delivery Analytics
Tracking of delivery data (time, delays, incidents) to assess service quality and identify areas for improvement without needing to use predictive models.
Order Fulfillment Tracking
Integration of order data between Salesforce and the WMS for real-time tracking of order picking and shipping, and enhanced visibility.
Industry
Dashboard Production Tracking
Real-time tracking of production data to assess performance, detect inefficiencies, and adjust processes on the fly.
Maintenance Insights Analytics
Analysis of maintenance logs to identify the recurring causes of faults and adjust preventive maintenance programs accordingly.
Waste Reduction
Analysis of production data to identify sources of waste and optimize resource use, thus bringing down raw material costs.
Retail, Luxury Goods, and FMCG
Customer Insights
Analysis of customer data to adjust business models in line with evolving market demand and observed buying habits.
Journey Optimization
Leveraging of customer interaction data to streamline the buying experience and reduce friction at each stage of the customer journey.
Customer Retention
Analysis of past purchases and loyalty data to identify customers at risk of churn and to adjust retention programs.
Insurance
Cross-Division Data Access
Central management of data across business lines (fire, accident and miscellaneous risk insurance, health insurance, savings) for seamless access to information for all divisions.
Fraud Detection Auditing
Analysis of claims data to identify patterns of fraud based on claims frequency and other simple metrics.
Underwriting Streamlining
Automated management of underwriting data in order to reduce processing times and make information more easily accessible.
Services
SLA Monitoring
Analysis of claims data to identify patterns of fraud based on claims frequency and other simple metrics.
Performance Monitoring
Analysis of service performance data to identify areas for improvement and optimize resource allocation.
Customer Service Integration
Salesforce integration with a ticket management system to pull customer data together in a central location and provide responsive, personalized support.
