Our staff, or integrator partners, will help you to deploy, integrate, operate and upgrade our Reflex logistics solutions throughout the world.
Our integration services in France and abroad
With hundreds of release management projects to our credit, Hardis Group offers agile integration services dispensed by teams of engineers, business and IT consultants, with hands-on experience in logistics or transport. Several methodologies have been designed to accelerate the deployment of our solutions: short projects, core model projects and agile methods projects.
To support you in your international projects, we have selected integrator partners specializing in logistics, and who share our values that are commitment, efficacy and trust. Their staff ensure efficient, integrated implementation of our solutions, adapted to the specific characteristics of each country.
Hosting and facilities management for your logistics solutions
Hardis Group offers hosting and facilities management services for its solutions, on private cloud, in its three data centers in France or in the data centers of its long-term partner IBM, set up around the world.
R&D, support and third-party application maintenance
Our logistics management software is designed with the software engineering workshop Adelia of which we are the editor. We invest more than 7,000 days a year in R&D: our solutions are upgraded several times a year, and regularly integrate new features and optimizations. Our industrialized R&D process enables us to guarantee our customers trouble-free version changes.
To help you get the best out of our solutions and new features we develop, Hardis Group offers the following services:
- 24/7 support in French and English
- Third-Party Application Maintenance to make sure that updates do not introduce bugs
- Local support
Our staff, or that of our partners, dispense training to help your employees get the best out of our Reflex solutions:
- Overview and induction training to learn the vocabulary and scope of our solutions
- Configuration and expert training to learn how to configure our solutions
- User training which is customized according to your processes