As part of its operational performance optimization consulting offering, Hardis Group now offers services based on UiPath's robotic process automation (RPA) platform. Services include identifying business processes which are eligible for automation, solution integration and upgrade maintenance, and change management, which is crucial to this type of project.

Hardis Group has formed a partnership with RPA leader UiPath. This partnership is part of an approach to improve clients' operational performance and create value using cutting-edge innovative technologies. It paves the way for process automation combined with artificial intelligence in a bid to reduce lead times (and costs) for handling repetitive tests and improve quality of service to companies' internal and external customers. At first, this new offering will target businesses in logistics, insurance and financial services sectors.

RPA: automate repetitive, low-value-added tasks

In an increasingly competitive and ever-changing environment, businesses are looking for solutions to improve their operational performance, the service they provide to customers and employee retention at the same time as controlling costs. RPA solutions address these challenges by automating repetitive, low-value-added tasks. The scope is broad as they can be deployed in any sector (insurance, banking, logistics, industry, etc.) to automate numerous business or operational processes.

Optimizing and automating business processes

As part of its performance optimization and digital transformation consulting activities, Hardis Group helps its clients to optimize their business processes. The digital services company has now decided to form a partnership with a publisher in the field of robotic process automation. After examining several suppliers' offerings, the UiPath platform was chosen to be integrated into its catalog of partner solutions. "We compared several RPA solutions and UiPath was the only tool capable of quickly developing POCs. We were also won over by the e-learning modules for straightforward training and certification. The clear roadmap for AI and blockchain was also a deciding factor as it is in line with our strategy. Finally, UiPath was the only company with a significant presence in France, providing a local service", says Jérôme Blanchard, RPA offering manager at Hardis Group.

Supporting change management

Through this partnership, Hardis Group will offer services ranging from project design - to determine the changes to be made in the organization and identify processes to review and those eligible for automation - through to deploying the UiPath platform, calculating return on investment (ROI) and change management. "In this type of project, managing change is even more important than in other IT projects. RPA technologies lead to significant organizational and cultural changes which need to be supported", explains Jérôme Blanchard.

The sectors targeted as a priority are logistics, insurance and financial services, where the digital services company has recognized expertise in strategic and business challenges. Hardis Group is already working on a range of intelligent process automation (IPA) services, combining RPA and artificial intelligence, to further increase the value created by this type of solution.

About UiPath

UiPath is leading the “automation first” era – championing one robot for every person, delivering free and open training and collaboration and enabling robots to learn new skills through AI and machine learning. Led by a commitment to bring digital era skills to more than a million people, the company's enterprise Robotic Process Automation (RPA) platform has already automated millions of repetitive, mind-numbing tasks for business and government organizations all over the world, improving productivity, customer experience and employee job satisfaction.

Recently named by Comparably as the 6th happiest place to work and the 11th best company culture among large businesses, UiPath is one of the fastest growing and highest-valued AI enterprise software companies worldwide.