Reverse logistics covers all the processes and activities involved in managing, inspecting, and processing goods shipped from the point of consumption (or sale) to the warehouse.
In other words, it’s the conventional logistics flow but in reverse.
Whether it involves the management of e-commerce returns, or or environmentally hazardous waste, reverse logistics poses major challenges for companies—but also opens up a number of opportunities. A warehouse management system is essential for organizations looking to deploy reverse logistics processes at scale and reduce the associated costs.
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