SaaS Reflex WMS and Reflex hosting on private cloud

A one-stop shop, information technology costs adapted to your activity, pay-as-you-go, automatic updates: so you can spend 100% of your time doing what you do best, logistics, Hardis Group brings you its Reflex logistics solutions suites in SaaS or hosted mode.

Our SaaS or hosted logistics management software

With our SaaS or hosted solutions, you benefit from all the features of our Reflex suite, without having to invest in technical architecture or skills to use them. The solution, which adapts to your activity, provides you with added flexibility and agility, both in terms of computing power and number of users. The one-stop shop looks after all your logistics solutions: supervision, maintenance of operation, upgrades, high service level offer, support center available 24/7, etc.

Offers adapted to your changing needs

Hardis Group favors an agile and pragmatic approach to managing your Reflex production:

  • Availability defined according to your requirements and imperatives
  • Billing according to the number of users and power you require (with adjustments, according to load variations and peak business periods inherent to your activity)
  • Flexible scope: end-to-end facilities management, remote administration (managed services), DRP/BCP, RPO/RTO commitments
  • Choice of hosting: private cloud in our 3 redundant data centers in France or elsewhere in the world (IMB datacenters)

A one-stop shop to administer and enhance Reflex

Over the years, we have developed unique expertise and know-how in the logistics solutions market:

  • Handling of all Reflex solution components: software and IT infrastructures
  • Single point of entry and number for all services
  • Ability to simultaneously mobilize functional and facilities management teams 24/7
  • Cutting-edge business indicators, monitoring and probes
  • Industrialized processes developed since 2001 for dozens of key account clients: staff know-how, documents and tools

An extended managed services catalog

We can provide any or all of the following services:

  • Environment hosting (production, acceptance and back-up) in secure data centers
  • Capacity provision: servers, storage, software licenses (OS, middleware, databases, etc.)
  • Pro-active technical/functional supervision
  • 24/7 bilingual help desk
  • Centralized technical and application support
  • Consolidated reporting: performance and availability performance indicators
  • Technical operation and administration of the solution
  • Profile and peripherals management
  • Interface management
  • Application of updates and new versions of Reflex
  • Database optimization and management
  • Disaster Recovery Plan (DRP) or Business Continuity Plan (BCP) management

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